Welcome to Boat Fenders Direct. By accessing or using our website at https://boatfendersdirect.co.uk (the “Site”), you agree to be bound by these Terms of Service (the “Terms”). Please read them carefully. If you do not agree with these Terms, you must not use our Site or services.

1. About Us

Boat Fenders Direct is a UK-based online retailer specialising in boat fenders and marine accessories. We supply products to both private customers and trade professionals throughout the UK.

2. Eligibility and Use of the Site

By using this Site, you confirm that:

• You are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian;

• You will use the Site only for lawful purposes;

• You will not misuse the Site or attempt to interfere with its operation.

We reserve the right to restrict or terminate access if these Terms are breached.

3. Products, Orders, and Payments

All products displayed on the Site are subject to availability. Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.

• Prices are displayed in GBP (£) and are inclusive of VAT unless stated otherwise.

• Payment must be made using the methods available at checkout.

• By placing an order, you authorise us to charge the selected payment method for the total amount shown.

We reserve the right to cancel or refuse orders, including in cases of pricing errors, suspected fraud, or stock issues.

4. Shipping and Delivery

We aim to dispatch orders promptly and in line with the delivery information provided at checkout.

• Delivery times are estimates and may vary due to factors outside our control.

• We are not liable for delays caused by couriers, customs, weather conditions, or other external events.

Risk of loss passes to you once the order has been delivered to the address provided.

5. Returns and Refunds

We offer a returns policy in accordance with UK consumer protection legislation.

• Eligible items may be returned within 30 days of delivery.

• Items must be unused, in original condition, and returned with all original packaging where possible.

• Certain items may be excluded from returns for hygiene or safety reasons where applicable.

Full details are available in our Returns Policy.

6. Intellectual Property

All content on the Site, including text, images, logos, graphics, product descriptions, and software, is owned by or licensed to Boat Fenders Direct and is protected by UK and international intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content from this Site without our prior written consent.

7. User Conduct

You agree not to:

• Use the Site in any way that breaches applicable laws or regulations;

• Attempt to gain unauthorised access to the Site, servers, or databases;

• Upload or transmit malicious software or harmful code;

• Use the Site for fraudulent, misleading, or deceptive purposes.

We reserve the right to take appropriate action if misuse occurs.

8. Analytics, Tracking, and Third-Party Services

We use third-party services to operate, maintain, and improve our Site, including:

• Website analytics and performance monitoring

• Advertising and marketing platforms

• Payment processing and order fulfilment services

Use of these services is subject to our Privacy Policy and Cookie Policy, which explain how personal data and cookies are handled and how consent is managed.

9. Limitation of Liability

To the fullest extent permitted by law:

• Boat Fenders Direct shall not be liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, the Site or products.

• Our total liability shall not exceed the amount paid by you for the product(s) giving rise to the claim.

Nothing in these Terms limits liability where it would be unlawful to do so, including for death or personal injury caused by negligence.

10. Disclaimer

The Site and its content are provided on an “as is” and “as available” basis. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information on the Site is complete, current, or error-free.

11. Links to Third-Party Websites

The Site may contain links to third-party websites for convenience. We are not responsible for the content, policies, or practices of those websites and do not endorse them.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page and take effect immediately. Continued use of the Site after changes are published constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Boat Fenders Direct
Email: info@boatfendersdirect.co.uk
Phone: +44 1543 279138
Website: https://boatfendersdirect.co.uk